Last Updated: 25 February 2026
This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
LAUNDRAYWALLA ("we", "our", or "us") operates the LAUNDRAYWALLA mobile application (the “App”). By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
In accordance with SPDI Rules, sensitive data such as payment details are processed securely by authorized third-party payment providers. We do not store debit/credit card or UPI credentials on our servers.
By using our App and providing your personal data, you consent to the collection, storage, processing, and transfer of your information in accordance with applicable Indian laws.
We do not sell personal data.
We implement reasonable security practices as required under Rule 8 of SPDI Rules, including:
Personal data is retained only as long as necessary to fulfill service purposes or comply with legal requirements under Indian law.
As per the Digital Personal Data Protection Act, 2023, you have the right to:
In accordance with Rule 5(9) of the SPDI Rules, the contact details of the Grievance Officer are provided below:
Name: Soumya Ranjan Sahoo
Email: care@laundraywalla.com
Phone: +91-977-618-7777
Address: [Your Business Address, India]
Grievances shall be addressed within 30 days from the date of receipt.
Our services are not directed to individuals below 18 years of age.
We may update this Privacy Policy periodically to comply with changes in law or service improvements.
LAUNDRAYWALLA
Website: https://laundraywalla.com
Email: care@laundraywalla.com
Phone: +91-977-618-7777